![]() In Windows, search for and open Printers & scanners, and then find the name of your printer. Restart the computer and turn on the printer. If you use the HP Smart app, find it in the list of programs, click Uninstall, and then follow the prompts. If the printer name is not in the list, continue with these steps. If this helps, please mark this as “ Accepted Solution ” as it will help several others with the same issue to get it resolved without hassles.If the uninstall fails, use the Program Install and Uninstall troubleshooter (in English), and then try uninstalling again. To simply say thanks, please click the " Thumbs Up " button to give me a Kudos to appreciate my efforts to help. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. Please perform all these steps patiently as it is critical to resolving the issue. Please check this link: to download install and use it with FAQs The HP Smart app also prints and scan.To scan you could use the HP Scan and capture app from this link: It has FAQs also.If you have difficulty to install the 990c printer driver follow the screenshots in this link: and instead of selecting that printer when you come to the option HP Deskjet 990c, select that and install it.Right Click on the HP Photosmart 8250Series, Properties, Advanced, New Driver, Next, select HP for the manufacturer and select HP Deskjet 990c as the printer, Next, Finish, Apply, General, (change the name back HP Photosmart 8250 Series or whatever you would like), OK. You could install this as follows: click Start, Control Panel, Printers and Faxes.If it still does not work, please install the universal printer driver which is the Deskjet 990c drivers by following the steps If it does not work, please install the Windows built-in drivers by following instructions from this link: and this should work for you. Then check if this does the trick for you. ![]() Then download the latest full feature driver from this link: and install it on the computer after selecting the correct operating system.Ĭonnect the printer to your computer only when the setup prompts for the printer. ![]() Then create a new user account by following the steps from this link: Ignore the Regedit option if it cannot be done.If possible, delete the printer from the registries using Regedit or using any other 3rd party application.Delete the files in the folder (You might not be able to delete all the files). It would bring up the temporary files folder.Type %temp% in the run box and click Ok or hit the Enter button.Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,.Delete all the instances of your printer listed in devices and printers.You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there if any.Go to devices and printers, select any printer listed there and you will get some options on the top.(Right-click on the Windows button to access device manager) Check in device manager, if the printer is listed there, please delete it.Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.).DId you try uninstalling and reinstalling the printer software completely?.Commendable description of the issue before posting.Kudos to you for that.įor better clarity and to assist you better I would require more information regarding this. I read the post about driver issues after a windows update.I will be more than happy to assist you here. Hi me take a moment to thank you for posting your question in the HP community. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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